Nuvex Outreach – Privacy Policy

1. Introduction

Nuvex Outreach (“Nuvex”, “we”, “our”, “us”) respects your privacy and is committed to protecting personal information processed through our website, forms, campaigns, outreach systems and related services.

This Privacy Policy explains how we collect, use, process, store and protect information obtained through:
• our website
• onboarding forms
• free trial submissions
• outreach campaigns
• candidate engagement systems
• recruitment-related communication

By using our website or services, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

Nuvex Outreach may collect and process the following information:

Client Information

• Full names
• Company names
• Email addresses
• Phone numbers
• Business information
• Billing information
• Recruitment requirements
• Campaign preferences

Candidate Information

• Names
• Email addresses
• CVs or resumes
• Form submissions
• Candidate responses
• Candidate engagement activity
• Recruitment-related information voluntarily submitted by candidates

Technical & Usage Information

• IP addresses
• Browser information
• Device information
• Website activity
• Cookies and tracking information
• Email engagement analytics such as opens, clicks and responses

3. How We Use Information

Nuvex Outreach may use collected information to:
• provide candidate sourcing and outreach services
• manage campaigns and onboarding
• communicate with clients and candidates
• improve outreach performance
• generate campaign reports
• provide customer support
• improve website functionality and user experience
• comply with legal obligations

4. Candidate Outreach & Data Usage

Nuvex Outreach conducts recruitment-related outreach using publicly available information and data sources.

Candidate information may be processed for:
• recruitment outreach
• campaign communication
• candidate engagement tracking
• recruitment-related reporting

Nuvex Outreach does not sell unrestricted databases or candidate information.

Candidate information provided to clients may only be used internally for lawful recruitment purposes.

5. Email Tracking & Analytics

Nuvex Outreach may use tracking technologies to measure:
• email opens
• link clicks
• candidate engagement
• campaign responses

This information is used to:
• improve outreach performance
• generate campaign reporting
• optimize campaign effectiveness

6. Cookies & Website Tracking

Our website may use cookies and related technologies to:
• improve website functionality
• analyze website traffic
• improve user experience
• remember user preferences

Users may disable cookies through their browser settings, although some website functionality may be affected.

7. Sharing of Information

Nuvex Outreach may share information:
• with clients for recruitment-related purposes
• with trusted service providers assisting in campaign delivery
• where required by law
• where necessary to protect legal rights or prevent unlawful activity

We do not sell personal information to third parties.

8. Confidentiality & Security

Nuvex Outreach takes reasonable operational and technical measures to protect information against:
• unauthorized access
• misuse
• alteration
• disclosure
• loss

While we strive to protect data, no internet-based system can guarantee complete security.

9. Client Responsibilities

Clients receiving candidate information agree:
• to use information solely for lawful recruitment purposes
• not to resell or redistribute candidate data
• to handle information responsibly and ethically
• to comply with applicable data protection and employment laws

10. International Outreach & Data Processing

Nuvex Outreach may conduct international candidate outreach campaigns.

By using our services, users acknowledge that information may be processed across different regions and jurisdictions where reasonably necessary for campaign execution.

Nuvex Outreach aims to comply with applicable communication and data handling standards where reasonably possible.

11. Data Retention

Nuvex Outreach may retain information for:
• operational purposes
• campaign reporting
• legal compliance
• dispute resolution
• service improvement

Information no longer reasonably required may be deleted, anonymized or archived.

12. Intellectual Property

All Nuvex Outreach systems, outreach workflows, automations, campaign structures and operational methodologies remain the intellectual property of Nuvex Outreach.

Nothing within this Privacy Policy transfers ownership of Nuvex Outreach systems or operational processes.

13. Third-Party Services

Nuvex Outreach may utilize third-party systems, software providers or communication tools for:
• outreach campaigns
• email delivery
• analytics
• automation
• reporting

Nuvex Outreach is not responsible for the independent privacy practices of third-party providers.

14. Your Rights

Subject to applicable laws, users may request:
• access to their information
• correction of inaccurate information
• deletion of information where legally permissible
• withdrawal of consent where applicable

Requests may be submitted using the contact details below.

15. Changes to This Privacy Policy

Nuvex Outreach reserves the right to update or modify this Privacy Policy at any time.

Updated policies become effective upon publication on the Nuvex Outreach website.

16. Contact Information

Nuvex Outreach
www.nuvexoutreach.com
[email protected]
+27 74 305 0900